Most Common Job Interview Questions and Answer Examples

Most Common Job Interview Questions and Answer Examples

Question 1: Could you briefly Introduce yourself?

Before I introduce myself, I would like to thank you very much for giving me / me the opportunity to talk about the position of your company. / sister, my name is Mai, my full name is Nguyen Cong Phuong. I am a fresh graduate of University X, when I was a student, I used to have some part-time jobs but none is not really significant, because the work I did was quite simple. Nonetheless I learned to be patient and meticulous. Through these jobs, I have more experience in interpersonal skills, observation, and high pressure tolerance. I believe these will be useful for this position through understanding carefully about the job position and working environment For me, I really want to have the opportunity to work with you at company Y as a client consultant.

Question 2: Can you briefly describe the work you have done? What was the main tasks at your most recent job?

In the past, I worked as an administrative assistant for a director at the Book Publishing House. I assisted with scheduling for him as well as for the entire office. My job was to take care of all administrative details so that he could focus on his projects. I did everything from booking a flight, preparing and printing reports and submitting an expense report.

Question 3: What achievements in your job are you most proud of?

I was nominated as the employee of the month in just the first two months of my job – something very few people achieve at company X. This achievement comes from applying service standards in the curriculum to a place where there are professional activities like Company X. This does not bring financial advantages, but it is of great spiritual value to me.

Question 4: What was the toughest job situation you’ve ever encountered? How do you solve that difficult problem?

In the process of customer care, I have encountered a customer who complained about the company’s products in a very annoying way and they even raised their voice at me. The first thing I did was apologize for their dissatisfaction when using the company’s products. After that, I tried to find out the reason why the customers were upset and consulted with superiors about preferential policies for customers.

Question 5: Talk about a situation where you regretted your life / work. Why do you regret that? If you could do it again, what do you think you would do to get better results?

I used to misjudge a premium product to a new customer. The client found it to be a good deal and we immediately started making a purchase and I realized I made a false quote when paste the product code into the system I don’t know if the customer still agrees to buy after knowing the actual cost of the item, so instead of quoting the actual price and risk of customer canceling the order I ask the client to wait while I speak to my supervisor I admit I made a mistake and ask for help, confessing I’m not sure I should let the order be canceled or should I sell at such a low price. My supervisor helped me explain the mistake to a client and allowed me to use his management discount and learned a valuable lesson in checking prices and trusting your supervisor.

Question 6: What qualities / skills do you think you have that are right for this job?

I would describe myself as a hardworking and optimistic person who knows how to control my emotions and stay calm in situations where others cannot. I want to bring out the best in value for customers, imparting passion and trust in the product to make sure that the customer feels they are making the best choice.

Question 7: If your manager asked you to do something that you disagree with, what would you do?

If me disagree with my boss, I will first rethink carefully whether something is wrong or not. If I see that my ideas and opinions are not wrong, I will continue to consider the advantages and disadvantages of my boss’s ideas. If the boss is not right, I will present to the boss clearly my plan and ideas, from which to receive the boss’s suggestions, along with the advantages of the boss’s plan to generate a new plan – the best idea possible.

Question 8: What are things you need to improve at this point? Do you have a plan for the improvements?

I find my weak point in public speaking, and I know this skill is essential to my work. Therefore, I have participated in a training course on soft skills, so far I can fully confidently say anything in front of people

Question 9: What is it about your former coworker / former manager that annoys you?

My former colleague / manager helped and guided me a lot during my time at company X. Although disagreements were inevitable at work, we always sought how to solve the problem in the most satisfactory way. Now, my colleagues and I still keep in good contact.

Question 10: If I were to ask your best friend to describe you, what would they say?

My friends often comment that I am an optimistic person, always listen and have a high sense of responsibility. Usually we do not meet too often because of different nature of work, but when they have difficulty, I am always ready to listen and solve their problems.